FAQ

What type of prints do you offer?

We offer high-quality aluminum metal prints and elegant archival paper prints. Each medium provides a unique and beautiful way to display our captivating images of Maui and beyond.

 

What kind of backer do your aluminum metal prints have?

Our metal prints smaller than twenty-four inches are equipped with a float mount hanger on the back.

 

 

Our metal prints larger than twenty-four inches are equipped with a 3/4-inch aluminum inset frame on the back with a wire hanger.

Are your aluminum metal prints ready to hang right out of the box?

Yes, they are ready to hang right out of the box. Simply unpack your aluminum metal print and display it on your wall without any additional framing or assembly required.

Are your archival paper prints matted or framed?

No, our archival paper prints are sold without any matting or framing. This allows you to choose the perfect mat and frame to match your personal style and decor.

Do you offer free shipping?

Yes, all of our aluminum metal prints and archival paper prints include free shipping with your order.

How long does it take for my order to ship?

Our aluminum metal prints typically ship within four to five business days, while our archival paper prints ship within one to two business days. You will receive tracking information when your order ships so you can anticipate its arrival.

What is your return policy?

All sales are final. However, if your artwork arrives damaged, please contact us within three days to arrange a replacement order.

How do I care for my print?

To ensure the longevity and vibrancy of your aluminum metal print, avoid direct sunlight exposure and keep it away from extreme temperatures and humidity. Clean the surface gently with a soft, lint-free cloth as needed. Water or a non-ammonia cleaner can be used without harm.

Do you offer custom sizes?

Yes, we are happy to accommodate custom sizes. If you have a special request, please contact us with the details, and we will do our best to fulfill your needs.

Do you ship internationally?

We can ship internationally for an additional charge. Please contact us with your shipping details for a quote.

How can I contact you with any questions or concerns?

We are here to help! Feel free to reach out to us via email at mauijmphotography@gmail.com or our contact us page.